Back to Home

Privacy Policy

Last updated: October 17, 2025

Introduction

FreightFlow, operated by AquaVest Holdings LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our freight management platform.

Information We Collect

Account Information

We collect your email address, name, and company information when you create an account.

Freight Data

We process freight load information, shipping details, and related documents you upload to our platform for the purpose of providing our services.

Usage Information

We collect information about how you interact with our platform, including features used, pages visited, and actions taken.

How We Use Your Information

  • To provide, maintain, and improve our freight management services
  • To process and organize your freight data intelligently
  • To communicate with you about your account and our services
  • To provide customer support and respond to your inquiries
  • To comply with legal obligations and protect our rights
  • To detect and prevent fraud or security issues

Data Security

We implement industry-standard security measures to protect your data, including encryption, secure data storage through Supabase, and regular security audits. Your freight data is isolated to your workspace and only accessible to authorized team members.

Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With team members in your workspace as authorized by you
  • With service providers who assist in operating our platform (e.g., hosting, payment processing)
  • When required by law or to protect our legal rights
  • In connection with a business transfer or acquisition

Your Rights

You have the right to:

  • Access and download your data at any time
  • Correct inaccurate information in your account
  • Delete your account and associated data
  • Export your freight data in standard formats
  • Opt out of marketing communications

Data Retention

We retain your data for as long as your account is active or as needed to provide our services. When you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal or compliance purposes.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

AquaVest Holdings LLC

payton@aquavestholdings.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.